Welcome, Group Administrator
To log in as the administrator of your group account, click on “Account Management” in the page footer and enter your admin credentials.
Note:
- The “Log In” button in the page header is for individuals and group members to log in to access CMOS Online content.
Once successfully logged in, you will see a host of admin options.
Click on “Create or Update Group Member Information” to add your users one by one. Enter the first and last name of the first user, their email address, and then “Submit” at the bottom of the page. They will then receive an activation email with instructions and a link to set up their username and password for access to CMOS content. Once the member adds their credentials to activate their account an “Active” box will appear as checked on the account administrator's roster list.
Repeat these steps to add the remainder of your user group. We recommend adding each one separately, hitting “Submit” after entering each name. Adding more than one at a time will send out all the activation emails simultaneously and sometimes flags as “spam” and the member does not receive the activation email, as it gets sent to the spam folder. While a bit more time, adding each one and hitting “Submit” each time will ensure they receive their welcome message for activating their account.
Common Questions
Q: Is it possible to increase the number of members in a group subscription?
A: Yes. Only the group administrator can increase the number of members in your group. This is done in the “Account Management” area of the website found in the page footer.
Q: Can I change my member list if an employee no longer needs to use the Manual?
A: Yes. The group administrator can log in to “Account Management” in the page footer and edit the list of group members under “Create or Update Group Member Information.” From the Group Account screen, the administrator can also change the billing address on the account, update administrator contact information, or renew the subscription.
Q: Can the group administrator also be a group member?
A: Yes. An additional seat must be purchased, as the group administrator role is for admin purposes only. The group administrator will also need a different username and password for the member account, it can not be the same login and password as the admin credentials.